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If you have been referred to a hospital or clinic through the NHS e-Referral service you can manage your booking through this feature.

With our Hospital Appointments tool you can:

  • Check your appointment details
  • Change your appointment
  • Cancel your appointment
  • Cancel your referral

How to choose your hospital or clinic

In some cases you will have more than one clinic or hospital to choose from. The list of options will be the same whether you decide to book online or over the phone.

Before you select your clinic and appointment slot, consider all the options such as:

  • How long do I have to wait for my first appointment?
  • How quickly can I start my treatment?
  • How far away is the hospital or clinic?

In most cases you have the legal right to choose the hospital or service you'd like to go to. This will include many private hospitals, as long as they provide services to the NHS. 

What to do if you have not been referred yet

If you want to be seen at a hospital or clinic you will need to speak to your GP. They will help you decide what care is best for you and make any necessary referrals.